Technology continues to change the way we live our lives and run our businesses. For law firms, this means finding better ways to use technology to help with client relations, storing sensitive data, and efficiently automating tasks.

More and more law firms are turning to efficient software to help free up necessary time and energy that their administration team can use for vital client relations. Read on for our top five benefits of including legal software in your firm’s workflow.

Increased Productivity and Efficiency

Legal software automatically sorts files, client information, cases, and important forms all in one space. This allows your legal administration team to give time and attention to daily tasks that matter most, including client communication and support.

By storing and organising all files and documentation, your team can alleviate the workload and increase productivity even as your firm continues to grow. This is cost-effective as it eliminates the need to bring on more people to manage clients.

User-Friendly Features For Clients

This type of software can also benefit clients, allowing them to make payments on balances, easily communicate and voice concerns via a portal, and provide easy access to policies and case updates.

These systems also remove the common mistake of human error, allowing your clients to feel confident that the information on their case is fully accurate. This means faster processing and case resolution.

Consider using legal software integrators like Perfect Portal, who have specialised in legal technology software for law firms in the UK and Australia for over a decade.

Enhance Security With Accuracy

Legal software allows clients to feel completely at ease thanks to increased security and encrypted services protecting sensitive identification documentation and payment details. 

Softwares have access to some of the most advanced biometric data systems available to verify identity documents, and signature retrieval is safe and easy with encrypted pages. 

Everything can be saved on a software system for quick access, giving the client full autonomy to input and update payment information without worry.

Easier Client Intake

By using a portal or software to streamline referrals and potential clients, you can efficiently take on leads without the stress of adding to your staff’s workload. 

Having a single, fully equipped place to hold all referrals and effortlessly have clients you take on add their information to one file reduces the risk of losing vital information before starting a case. 

New potential clients can even access reviews for your firm, and push notifications can make sure you receive leads and take them on in a timely manner.

Data Tracking Is A Breeze

Ever wonder where your leads most often come from? Or how long it takes for those leads to convert into paying clients? Thanks to the data collection features in legal software, all of your key performance indicators are tracked for you. 

Some software options even have messaging portals and services that save critical communication data. This includes message logs for sending automated emails and reminders of actionable tasks for your client.

Track progress and case completion for multiple offices and staff performance, or view client reviews all within one convenient hub.

A Tool Worth Trying

No matter your practice, it’s clear that including legal software in your firm can reap a plethora of benefits. It’s a fantastic way to overcome common challenges law firms face, all while improving client relationships and communication. Consider implementing legal software into your practice today.