New stats reveal that the majority of whiplash claims from December 1, 2021 to March 31, 2022, were from represented people. Concerns have been raised that some injured people are not using the whiplash portal because they are unsure about how to make a claim,...

Plans for further reform on the whiplash claims process have been dashed by the government. The Ministry of Justice responded to the second part of the Reforming the Soft Tissue Injury Claims Process consultation, which closed more than five years ago. The first part relates to the...

Official Injury Claim - a free service from the Ministry of Justice which helps people claim compensation for minor injuries from road traffic accidents - is unlikely to be used by unrepresented people, according to recent research. The service went live in May and is...